Applications Support Specialist

Ahern, one of the leading mechanical and fire protection contractors in the United States, has an exciting opportunity for an ERP Applications Analyst, based in Wisconsin with options for remote work. In 2021, Ahern was ranked as the #1 specialty contractor in WI and in the top 15% of specialty contractors across the US. Building this first-class reputation in the industry since 1880 did not happen by chance. It has developed over time through our commitment to conducting business ethically and by providing continuous learning, improvement, and development opportunities for its number one asset, employees. You owe it to yourself to find out what Ahern has to offer!

How you will contribute:

We are looking to add a self-motivated, experienced Applications Support Specialist in our IT Department. The Support Specialist will plan, develop, and implement improvements and upgrades as well as provide second-level support for the company construction management and service ERP system. Responsibilities will also include functional testing, specification and documentation of system enhancements and upgrades, managing vendor support resources as well as troubleshooting and resolution of data and systems problems. The person in this position will grow to understand the business and processes supported by the software packages and apply that knowledge to educate and assist users in finding efficient ways to meet their needs.  

What you need to qualify:

Qualified candidates will understand software configuration and database structures, be organized and methodical, possess a related degree in an IT program, and have 1-2+ years of related support experience. Basic SQL and strong troubleshooting skills are a must as well as the ability to work directly with end users and software vendors on problems and projects.

What’s in it for you?

Ahern has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. The Company extends this commitment by passing a significant amount of profits back to employees through bonus programs, and generous 401K match. Ahern has a health benefits package that ranks in the top 20% of all plans nationally. Ahern also has a wellness program that was designed to keep employees and their families happy and healthy. Significant investment in employee training programs, advancement opportunities, educational assistance, and flexible/remote work schedules have helped Ahern stand out above others in the industry. Experience for yourself why Ahern has been voted the Best Place to Work!

Ahern is an Affirmative Action / Equal Opportunity Employer and encourages veterans, women, minorities, and disabled individuals to apply.

Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh


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