Business Senior Manager – Wisconsin (Hybrid)

Job Type



Culture Highlights!

  • Telework environment – work from where it’s most convenient, home, office, etc.
  • Flexible work model – flex your time to blend work and life to fit various lifestyles/needs.
  • Monday through Friday schedule.
  • 9 paid holidays, and 3 additional floating holidays (pro-rate applies).
  • Volunteer in your community – 24 hours awarded annually.
  • Professional Development – internal and external learning and development opportunities.
  • Robust Total Rewards – Medical/Dental/Vision, Telehealth, Flex Spending, 401k Matching, Life insurance, LT/ST Disability, EAP, & Mileage Reimbursement.
  • Eligible employer for Federal Public Service Loan Forgiveness Program.

**Hiring anywhere within Wisconsin only, most ideal within our service regions. Travel onsite or in-person will be required as needed.**

Position Summary:

The Business Senior Manager will support day-to-day management and operations of the Enrollment and Accounting departments. This role will monitor financial activities of the organization and apply generally accepted accounting principles (GAAP) to account for and analyze financial information and ensure compliance with financial requirements of all applicable regulations. The Business Senior Manager will inform the Business Intelligence Director and the Chief Financial Officer (CFO) on financial and operational matters, oversee all claims processing activities, and has primary responsibility for maintaining all business office operations including budget management and leadership support for the business division staff. 

The Business Senior Manager will directly oversee the Accounting Manager and Enrollment Manager.

Responsibilities & Competencies:

  • Assist directors in planning for Lakeland Care’s (LCI) long-term success. Focus on the team’s annual goals and how to continuously improve daily operations.
  • Identify obstacles and address problems proactively as they occur. Collaboration and teamwork is always essential.
  • Research new strategies, brainstorm practical solutions, communicate policy changes, and continuous improvement efforts.
  • Monitor industry trends to understand the potential impact to LCI. Utilize key metrics to establish baseline and monitor LCI’s organizational health.
  • Recognize the impact individual contributions have to the overall success of the organization and make decisions that are fiscally sound and responsible.  
  • Maintain an understanding of all areas of LCI’s business operations, how they are interconnected and how accounting practices contribute to core business functions.
  • Support change initiatives while assuring positive employee relationships.
  • Ensure projects are completed on time, provide mentoring to managers and supervisors through leadership resources.
  • Motivate and lead a high-performance team; attract, recruit, and retain employees while providing mentoring and professional development.

Are you excited about this role but not sure if your work experiences align to the role or qualifications? We encourage you to apply anyway. At Lakeland Care, our values drive how we do our work and how we hire. We strive to build an inclusive, authentic workforce that embraces diversity and differences in strengths. So be sure to highlight your skill set and competencies you’re confident in!


  • Bachelor’s degree in Finance, Accounting, Business Administration or other related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities).
  • Minimum of five (5) years of accounting and financial management experience, including leadership of staff.
  • Certified Public Accountant (CPA) preferred.
  • Knowledge of GAAP and GAAS.
  • Knowledge of Medicaid programs, the Family Care program and long-term managed care principles a plus.
  • Intermediate Microsoft Word, Excel, and PowerPoint skills. 
  • Ability to prioritize and manage workload to aggressive deadlines.
  • Demonstrated ability to read, analyze, and interpret related documents.  
  • Ability to respond effectively to sensitive inquiries and situations.  
  • Demonstrated ability to communicate clearly and concisely with diverse sections of the general population and professional community.
  • Ability to identify and define issues and opportunities, analyze, and interpret various sources of complex data, and draw valid conclusions to take appropriate action.
  • Strong customer service skills.
  • Ability to build positive, collaborative working relationships with leaders and staff. 
  • Demonstrated ability to present self with a professional, polished appearance and a friendly, welcoming demeanor. 
  • Current driver’s license, acceptable driving record and proof of adequate insurance.


This job posting describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive and is subject to change by the employer as the needs of the employer and requirements of the position change.

APPLICATION DEADLINE DATE: Accepting through 4/10/2024. Resume required.

For questions on this role, please reach out to the Talent Acquisition Specialist at



Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services through public and private care management to eligible elders and individuals with physical and intellectual or developmental disabilities. Additionally, we have branched out to provide organizational and professional development services to businesses within our communities. Our service offerings allow us to live our mission! Currently we serve members in 22 counties and have 10 offices throughout the Central to North East region of Wisconsin.

Our Mission

Empowering individuals. Strengthening communities. Inspiring futures.

Our Vision

To create a world we all want to live in.

Our Core Values

Kindness – We believe kindness is always possible and that no compassionate act is ever wasted.

Inclusion – We believe that open hearts and open minds are the only path to a brighter future.

Trust – We believe that honesty is still in style and that promises still have power.

We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.


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