Dear possible Drexel team member,
We are looking, always looking, for ROCKSTARS. As Lady Gaga says in her lyrics, “We are all born superstars.” Our job at Drexel is to figure out what you are amazing at, train you up, and unleash you to the world to help us in our MISSION TO SUPPLY HAPPINESS. It really is that simple.
You see, when I started, we had 8 people working here. We now have over 700.
But we still hate corporate and still think small. But we also learned a lot. We need people that are quirky, think different, that want to be fully empowered to change things here. But also people that can color between the lines. If you want to change the lines, that is great. You are empowered to do that, but we need people that can lead, while ALSO staying in the lines to get things done for our contractors and builders. We need you organized on their behalf! Get it? GOOD.
And if you don’t, that is ok too. This place ain’t for everyone, I promise.
We really don’t care too much if you have experience. Our industry is kind of in shambles and does a lot of awful things with the way they go to business and treat their customers, the builders. We do it differently. We don’t hate the experience, we just want to make sure you leave your baggage behind. If you don’t have experience, look through our job openings and JUST GO FOR IT. Apply away. Tell us why this might be what God made you for!
I’ll bullet out a few more reasons to work here:
1. 11 strong core values.
2. TRULY people over profits.
3. We give a tremendous amount of money back to our communities to supply happiness each year.
4. We Care. About you and our customers!
5. Quirky. Fun. Different.
6. ESOP. You receive FOR FREE OWNERSHIP STOCK in our company every year working here. You are an owner.
7. Your kids can go to college for free. For real.
8. Off on your birthday. And a lot more fun little perks too!
9. Balanced life. 40 hour work weeks.
10. We work together. YOUR VOICE IS HEARD. I promise.
Bonus point: 12 STRAIGHT YEARS as a Wisconsin Top Workplace.
Hey if you don’t believe me, I get it. Please watch the video below… That’s our team. Telling YOU about US.
Joel Fleischman, CEO/President Drexel Building Supply
ABOUT THE ROLE
Uber Positive enthusiastic winning Attitude!
Develop expert level product knowledge in Cabinetry & countertop offerings available.
Learn Spruce software to create quote, orders, and accurately order projects, confirm acknowledgments, and complete shipping paperwork to ensure impeccable customer service!
Work closely with the entire Cabinetry team to maximize each account’s potential. Explore opportunities to elevate builders to new categories and to make them more profitable.
Work directly with the builder/homeowner during product selections when possible. Use your skills and confidence to become a valued and trusted consultant.
Become an expert on competitive products and specifically the differences between “us and them.”
Ensure that service issues are addressed within 48 hours. “48 hour solution resolution”.
Answer customer service phone calls and assist walk-in customers with a smile!
As you grow in your role you will assist in training and motivating new team members .
Don’t have all of these qualifications? No worries. You should apply anyway! We have the best training facilities + mentors anywhere. If you have a go-getter attitude, we can train the rest!
YOUR PRIOR WORK EXPERIENCE
Experience in design is a plus!
Your background involves putting customers first
You have been a HUGE contributor to the success of a team
You are uniquely you and bring something to the table that no one else can.
You have done some great things that don’t necessarily fall into the career path above but that’s what makes you cool! Tell us why you would be great for this job anyway!