Commercial Loan Collections Manager

Full Time


The Portfolio Manager is responsible for managing a dynamic secured portfolio of delinquent and defaulted loan accounts. The candidate will work with the customer to resolve matters in professional manner while protecting the interests of the Company. The candidate will utilize loan workout strategies to include amendments, assumptions, refinancing activities, and repossession. This role requires organized and thorough documentation of all events per account and report status of the portfolio by account to the Manager.


  • Responsible for accurate servicing and maintenance of loans within the asset backed facility and on the Alliance balance sheet.
  • Monitor all accounts using reporting provided by loan software system(s).
  • Contact delinquent accounts to investigate and help resolve the reasons for late payments and maintain current payments in the future.
  • Perform credit analysis on new and existing guarantors. Collect and analyze financials statements and utility bills to determine business profitability. This information will be used to determine a plan of action in working with any existing or new guarantor while maximizing recovery on assets for the Company. The candidate will present analysis and plan of action to Supervisor for guidance and approval.
  • Work closely with customers to provide loan workouts, amendments, assumptions. Prepare and process loan documentation necessary to facilitate such transactions adhering to strict policies of the Company.
  • Work closely with distributors, landlords and legal counsel to assess defaulted equipment loan transactions. Devise a recommended strategy to pursue for repossession of equipment or store intact. Actively market and liquidate according to this strategy while obtaining the highest possible recovery for the Company.
  • Document all correspondence to ensure accurate history of events relating to the collection efforts.


Education & Experience:

  • A bachelor’s degree in finance or a business related field with coursework or experience in collections, business law and recovery on assets.
  • At least 5 years’ experience in credit and collections work with specific experience in the sale and liquidation of repossessed assets.

Skills and Abilities:

  • Working knowledge of PC-based spreadsheet and database software.
  • Working knowledge of the Uniform Commercial Code, secured transaction documentation, and collection law.
  • Ability to maintain the security and confidentiality of the client’s credit information and uphold the integrity of Alliance’s finance company.
  • Excellent oral and written skills as well as effective interpersonal skills with both internal and external stakeholders.
  • Ability to independently plan, prioritize and carry out simultaneous projects and meet deadlines.
  • Ability to manage multiple tasks, organize tasks and complete them in a timely manner.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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