Deposit Operations Specialist

Fond du Lac

Description

We are seeking a highly motivated Deposit Operations Specialist to join our team. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:

Quality  Control: Perform quality checks on transactions to ensure accuracy and completeness. Responsible for new account and closed account review. Processes mobile/remote deposit verification. 

General Ledger (GL) Processing: Process GL transactions, including researching rejected transactions and balancing GL accounts.

Account Maintenance: Perform reviews of account maintenance tasks such as address changes, account closures, debit card maintenance, and updates to customer information record.

Customer Service: Respond to customer inquiries and resolve issues related to deposit accounts in a professional and courteous manner.

Regulatory Compliance: Ensure compliance with banking regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements

Risk Management: Identify and report potential risks related to deposit operations.

Team Collaboration: Work closely with other departments such as customer service, compliance, and IT to resolve issues, provide backup, and improve processes. 

Documentation:  Maintain accurate records and documentation of transactions, customer interactions, and operational procedures.

Process Improvement: Recommend and implement process improvements to enhance efficiency and customer satisfaction.

Training:  Complete required training assigned by compliance/IT. Provide training and support to new employees or team members as needed.

Conducts oneself in accord with the Bank’s Core Values.

If you are a detail-oriented individual with a passion for banking operations, we encourage you to submit your application for consideration.

The job duties listed are in no way all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. This position requires regulatory compliance.

Requirements

  • High school diploma or equivalent, preferred
  • 1 to 3 years banking or accounting experience, preferred
  • Proficient with Excel
  • Excellent personal computer skills
  • Good interpersonal skills; professional in appearance and communication
  • Previous banking experience, preferred

Physical Requirements:

  • The ability to sit for lengthy periods of time
  • Frequent use of computer, calculator and other office equipment
  • Occasional local travel including driving of vehicle
  • Occasionally lift up to 20 lbs waist height

FVSBank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. 

Apply

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