Job Information
| Job Title | Premium Audit Manager |
| Home Department: | Commercial Underwriting |
| Employment Status: | Exempt; Full-time |
| Schedule: | 40 hours/week with Flexible Scheduling Opportunities |
| Position Location: | Home Office, Telecommuting, or Remote Opportunities |
This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the commutable greater Fond du Lac, WI area for infrequent in-person meeting events at our home office. To learn more, visit us at: https://societyinsurance.com/
Overview
Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.
Society Insurance is seeking an experienced Premium Audit Manager to join our Commercial Underwriting team. The Premium Audit Manager will oversee the auditing of policyholders’ records to ensure accurate premium calculations based on actual business operations and exposures. The position will also communicate audit findings, resolve disputes, and ensure transparency during the audit process. As the Premium Audit Manager, you will have the opportunity to mentor a team of auditors, helping them develop analytical skills, industry expertise, and a deep understanding of commercial insurance.
About the Role
- Develops Premium Audit staff by mentoring and training employees as well as appraising job results.
- Maintains Premium Audit staff by interviewing, selecting and orienting new team members.
- Provides quality Premium Auditing service by establishing and enforcing quality and customer service standards; analyzing and solving difficult quality and customer service problems; and recommending and implementing system improvements.
- Ensures accurate identification and evaluation of insured’s operations, payrolls, gross sales, and related exposures.
- Prepares Premium Audit staff to accomplish job results by developing and conducting insurance and auditing training.
- Develops and implements Premium Auditing strategic goals and services by gathering pertinent information; identifying and evaluating trends and options; choosing a course of action; defining objectives; and evaluating outcomes.
- Maintains working knowledge of corporate, competitive, territorial, and regulatory issues regarding Premium Auditing by attending workshops; reviewing professional publications; establishing personal networks; and benchmarking industry practices.
- Continuously redefines current processes to improve service levels and enhance controls.
About You
- You enjoy working with others in a positive, proactive, collaborative team setting.
- You’re a creative out-of-the-box thinker and seeks to improve processes.
- You enjoy analyzing, solving difficult problems, and always asking ‘the why’.
- You’re accountable and dedicated to meeting customer needs.
- You’re a self-starter and quality focused.
- You enjoy setting goals and achieving them.
- You like to have fun!
What it Will Take
- Bachelor’s degree required; focus in business, math, finance, accounting, or related field preferred.
- 5 years of experience in a field premium auditor role – OR – 5 years of management or supervisory experience in the P&C insurance industry (in a related field).
- A record of continuing education in insurance, accounting, and/or premium audit fields, such as, but not limited to the Associate in Premium Auditing (APA) designation.
- Valid driver’s license and satisfactory driving record (based on Society Insurance guidelines).
- A comprehensive understanding of industry standards and regulations; including a working knowledge of organizations such as Premium Audit Advisory Service (PAAS), ISO, National Council on Compensation Insurance (NCCI), and Wisconsin Compensation Rating Bureau (WCRB) is preferred.
- Recognized higher-level industry designation, such as: Chartered Property Casualty Underwriter (CPCU), Certified Insurance Premium Auditor (CIPA), etc. is preferred.
- High level of competency with information technology and Microsoft Office products is preferred.
What Society Can Offer
- Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
- Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
- Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
- Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
- Community: Charitable Match; paid volunteer time; team sponsorships
- Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more
Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.
Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society’s substance abuse policy.