Ripon
Full Time
Overview
The National Accounts Sales Assistant responsibilities include supporting National Account Customers, sales fulfillment, logistics and installation support, technical support and pre-sale and post-sale through the National Account program.
Responsibilities
- Support the National Accounts team’s daily interactions with customers by providing price quotes, equipment specs, technical information, and other assistance as needed by the department
- Maintain data in CRM system, including follow-up and reporting on active quotes
- Act as the primary contact for specific National Accounts with focus on large and small chassis products and assigned key accounts
- Coordinate record keeping with Customer Support department
- Assist with managing the monthly sales forecast for the assigned NA Commercial Sales segment
- Maintain override information and sales reporting for National Accounts program
- Research projects for existing and new accounts, as needed
- Manage marketing and web site interaction with existing National Accounts
Qualifications
Education and Experience:
- High School Diploma, or equivalent required, plus 3-5 years’ experience in sales or customer support related positions
- If you have a Bachelor’s degree, this will meet the experiential requirement above
Skills and Abilities:
- Systems-proficient; Particularly Microsoft Office products including Word, Excel, Outlook, Access, and PowerPoint
- Strong written, verbal, and interpersonal communication skills; Ability to communicate effectively and professionally across levels of the organization and with external stakeholders
- Intermediate understanding of Salesforce strongly preferred; Experience with SAP is a plus
- Strong organizational skills: Ability to self-manage workload; able to handle multiple priorities simultaneously while meeting deadlines
- Customer-centric; adept at cultivating relationships and consistently delivers an efficient, positive customer experience
- Demonstrates curiosity; Strong analytical and research skills, leverage multiple sources of data to proactively identify appropriate solutions
Travel:
- No regular travel required; Ability to travel as needed
Standard and Physical Requirements:
- Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting
Alliance Team Members Demonstrate DRIVE:
- Dedicated: Follows through on commitments. Strong say/do.
- Respectful: Acts with integrity and values diverse perspective.
- Innovative: Always looking for a better way; leads change.
- Versatile: Adapts quickly to changing circumstances. Demonstrates agility.
- Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs.
EEO
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
