Office Assistant

Fond du Lac
Full Time

It’s more than a career, it’s a calling.WI-St. Agnes Hospital

Worker Type:Regular

Job Highlights:

Our Mission

Through our exceptional health care services, we reveal the healing presence of God

Our Vision

Peace, hope, and health for every person, family, and community, especially those most in need

Our Values

Compassion, respect, excellence, stewardship, and community

  • Full Time Position
  • 32 Hours per week
  • Day Shift Variable Shift
  • M-F shifts are
  • 5:30 AM – 2 PM
  • 7 AM – 3:30 PM
  • 8:30 AM – 5PM
  • 10:30 AM – 7 PM
  • Saturday and Sunday’s shifts are 7 AM – 3:30 PM alternating every 6 weeks when fully staffed.
  •   1 Holiday a year 7 AM – 3:30 PM.
  • Benefit Information:Comprehensive suite of health, dental, vision, life, disability insurance, 401K, HSA/FSA, and generous PTO- Daily Pay for qualifying positions- Established employee recognition program- Commitment to employee wellness through our EAP,  well-being checks with leaders, flexible work schedule where feasible, and online wellness opportunities.  Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardens- A culture that supports professional development including tuition reimbursement and discounts, participation in the Federal Loan Forgiveness Program, professional development days, opportunities for career advancement and much more- Employee discounts through our Thelma Sadoff Center for the Arts Corporate Membership – up to 40% off concert tickets, classes, workshops, plus access to discounts at local and national retailers- 40% discount on eyeglasses through SSM Health Eye Care Optical Shops at select locations- Employee Relief Fund to help with life’s unexpected financial emergencies- Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program

Job Summary:Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements:


  • Performs duties under supervision and within well established guidelines. 
  • Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
  • May provide assistance with programs/software for Providers. May assemble and maintain patient charts. 
  • Responsible for making copies, answering phones, making appointments, and maintaining records. 
  • May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed. 
  • Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol. 
  • Performs other duties as assigned. 


  • High school diploma or equivalent 



  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:8134000197 CUSTOMER SERVICE

Work Shift:Variable Shift (United States of America)

Scheduled Weekly Hours:32

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran statusor any other characteristic protected by applicable law. Click here to learn more.


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