Pharmacy Tech – Retail

Fond du Lac

Job ID: R48279
Shift: 1st
Full/Part Time: Part Time
Location: 210 Wisconsin American Dr., Fond Du Lac, WI 54937
Benefits Eligible: No
Hours Per Week: 0.1
Schedule Details/Additional Information:
M-F 8-6, Saturday 8-2

Major Responsibilities:

  • Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
  • Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s us of information systems, technology, and automation use for dispensing, storage of medications and clerical duties.
  • Develop competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
  • Develops competence in clinical support needs such as but not limited to DIR fees.
  • If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
  • If applicable, float technician develops competency in pharmacy workflow across multiple Aurora Pharmacy locations.
  • Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
  • Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements.
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

  • Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years, or
  • Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association needs to be obtained within 2 years.

Education Required:

  • High School Graduate.

Experience Required:

  • No experience required.

Knowledge, Skills & Abilities Required:

  • Good Mathematic skills
  • Attention to details
  • Good customer service, communication, organization, problem resolution and process development skills
  • Basic computer skills
  • If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training.

Physical Requirements and Working Conditions:

  • Ability to stand for long periods of time.
  • Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the work day.
  • Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique.
  • Ability to deliver medications to via patient preferred mode (bedside, curbside, etc)
  • Flexibility to travel amongst Aurora Pharmacy locations
  • Must be able to:
  • lift up to 35 lbs from floor to chest-level.
  • lift and carry up to 35 lbs at waist height a reasonable distance.
  • Must be able to:
  • push/pull with 30 lbs of force.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique – from our age and the color of our skin, to our abilities and the things we believe in. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs. By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.


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