Job Information
| Job Title | Quality Analyst II |
| Employment Status: | Exempt; Full-time, Benefits Eligible |
| Schedule: | 40 hours/week with Flexible Scheduling Opportunities |
| Position Location: | Home Office, Telecommuting, and Remote Opportunities |
Overview
Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.
Society Insurance is seeking an experienced Quality Analyst II for our IT Team! This role will adhere to and promote quality assurance methods and procedures to ensure all information systems and data solutions meet minimum company standards, end-user requirements, and are free from defects. The Quality Analyst II will plan, document, and execute quality assurance (QA) testing; and track and report testing results.
About the Role
- Defines, implements, and executes data or application development quality assurance (QA) and regression business system manual testing within the Software Development Life Cycle (SDLC). This includes planning, creating, evaluating, and tracking testing results.
- Isolates, replicates, and reports defects; verifies defect fixes in the SDLC.
- Works as part of an agile team building trust with the business to achieve organizational, business owner, and product owner goals.
- Reviews user stories and acceptance criteria to ensure full understanding of deliverables and identification of test requirements.
- Coaches, mentors, and assists business departments in defining user acceptance test cases and plans.
- Enables, promotes, and improves quality assurance (QA) SDLC processes. Develops new and updates existing QA best practices.
- Estimates quality assurance efforts on user stories.
- Demonstrates practical experience in a variety of insurance industry procedures and practices while interacting with internal employees, outside vendors, and consultants.
- Demonstrates proficient understanding of the design, execution, and reporting of software testing.
- Performs a variety of tasks to facilitate completion of projects including but not limited to coordinating communication with outside departments, writing documentation and specifications, testing, and consulting.
- Assists with execution of automation scripts for agile teams ad hoc needs.
- Assists in the selection, design, development, and implementation of quality assurance tools.
About You
- You enjoy using logic and analysis to find the root cause of defects.
- You are creative and innovative and enjoy challenging the status quo.
- You are curious and enjoy seeking additional information – always asking the “why”.
- You enjoy brainstorming and can deal with concepts and complexity comfortably.
- You are a self-starter and enjoy taking a lead role in improving products and services.
- You are quality-focused and can manage multiple responsibilities.
What it Will Take
- Associate’s degree in computer science or a business-related discipline with a minimum of 4 years of work experience related to information systems, business analysis, and/or data analysis.
- Experience with manual and/or automated data or system application testing to include developing, documenting, and executing test cases.
- Extensive knowledge related to SQL Server Reporting Services (SSRS), SQL (writing queries), or other databases and BI reporting tools (e.g., Microsoft Power BI). Knowledge of and experience with data movement validation (ETL, ELT, CDC).
- A passion for delivering high-quality data solutions and a drive to constantly improve and evolve testing tooling to improve quality.
- Demonstrated strong desire to learn new tools, techniques, and processes to support agile teams testing needs.
- Experience working within a project management environment.
- Demonstrated writing, editing, and proofing skills with attention to clarity, grammar, and detail. Strong communication skills to seek out details, express ideas, and present solutions in ways the audience can understand. This may involve researching, interviewing, and anticipation of how to apply a solution to a current or new process.
- 3 or more years of Commercial P&C insurance and/or Guidewire experience highly desirable.
- Experience working within an agile environment and Microsoft Azure DevOps and Test Manager highly desirable.
What Society Can Offer
- Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
- Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
- Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
- Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
- Community: Charitable Match; paid volunteer time; team sponsorships
- Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more
Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.
Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances. All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society’s substance abuse policy.
