Quality Returns Specialist

Fond du Lac

Position Summary

Are you someone who wants to work with a collaborative quality, customer service and operations group in a stable company that values a casual work environment and work-life balance? Add to this, the ability to create and improve products used to enhance people’s lives, then you have described a position in our company. For more information about our company, see www.grahamfield.com

General Accountabilities in this Role:

  • Receive, sort, inspect and test returned parts/products to determine issues with the items received.
  • Determine item disposition and record all information in appropriate format.
  • Support the quality team throughout the company in various functions as requested.
  • Proactively recommend improved processes across the facility based upon findings of returned items.
  • Communicate with vendors as directed.

Summary Job Requirements:

  • Associate’s degree preferred.
  • Experience with or knowledge of FDA regulated industries is a plus.
  • Ability to make recommendations to effectively solve problems, using judgment consistent with
  • standards, practices, and company capabilities.
  • Proficient in Microsoft word and excel and able to learn other software packages easily.
  • Strong independent work ethic and ability to multitask.
  • Must be able to stand, walk, lift and carry up to 30 pounds throughout the shift.

The Rewards:

  • Fantastic, friendly, casual working environment
  • Comprehensive benefit package
    • 401(k) with company match
    • Competitive health, dental and vision insurance plans
    • Paid Vacation, Holidays and Personal Days
    • Paid Life Insurance, Employee Assistance Program and Short-Term Disability

To apply for this position please send a cover letter and resume to jtodryk@grahamfield.com

All qualified applicants will receive consideration for employment without regard to race, color, gender identity or expression, age, religion, height, weight, AIDS/HIV status, intellectual disability, mental disability, physical disability, including but not limited to blindness, unless it is shown that such disability prevents performance of the work involved, medical condition, handicap, national origin, ancestry, sexual orientation, marital status, domestic partnership status, parental status, military status, veteran or military discharge status, political beliefs, organizational affiliations, source of income or housing status or any other status protected by applicable law. GF Health Products, Inc. is a drug-free workplace.

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