Tenant Support Specialist

Full Time

ADVOCAP’s Homeless Prevention program is accepting applications for a Tenant Support Specialist for Fond du Lac, Green Lake, and Winnebago Counties. Our Tenant Support Specialist will assist by providing our tenants with wraparound supportive services. This will include case management, comprehensive assessment, personalized planning, collaborative service coordination, and continuous monitoring to help individuals increase their economic mobility and stability so they can remain stably housed.

Responsibilities Include:

  • Establish trusting relationships with tenants and community resources
    Respond to individuals and families in crisis and assist them in addressing basic needs while in our housing units
  • Work with individuals and families in establishing their plan for self-sufficiency long term
  • Coach and motivate participants along their path to self-sufficiency
  • Connect participants to appropriate community resources and document the individual’s needs, plans, services provided, and outcomes achieved
  • Maintain records documenting participant progress
  • Assess and refer participants to appropriate internal and external programs


Job Requirements:
• This position will require a bachelor’s degree in human services or social services, and 2 years of previous case management work experience or an equivalent combination is required to meet job standards
• Possess an understanding of poverty and the ability to be non-judgmental with those served
• Ability to develop positive, growth-directed relationships with individuals and families in poverty
• Knowledge of and experience in utilizing community resources to help people in need
• Acceptable drug screen and comprehensive background check required
• Reliable attendance and a professional work ethic
• MS Office experience preferred

ADVOCAP, Inc., is an established, recognized leader with over 50 years of experience in delivering effective anti-poverty and self-sufficiency programs and services. We are a private, nonprofit Community Action Agency committed to our mission of “creating opportunities for people and communities to reduce poverty and increase self-sufficiency.”

Salary and Benefits:

This full-time position will work 36 hours per week with a flexible schedule between Monday — Friday with occasional nights and weekends. The entry/starting wage for this position is $21.46 per hour, negotiable based on experience. This full-time position will have access to health, dental, vision, short- and long-term disability, vacation, sick and holiday pay, and our employer contribution 401k.

How to Apply:
Submit a resume and include a cover letter that highlights your relevant background and desire for the position. Applications will continue to be received until the position is filled.
Women, minorities, and those with disabilities are encouraged to apply
ADVOCAP, Inc. is an Affirmative Action and Equal Opportunity Employer

Contact Us:
ADVOCAP Inc.,
Human Resources
PO Box 1108, Fond du Lac, WI 54936-1108
Email: hr@advocap.org Confidential FAX: 920-927-9930
www.advocap.org

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