Tire Sales Consultant and Express Service Advisor

Fond du Lac
Full Time

As the Tire Sales Consultant and Express Service Advisor you will serve the automotive needs of our guests by educating them on the available tire options and vehicle maintenance recommendations. You will communicate directly with guests and technicians to ensure smooth, understandable, and positive experiences in the quick service area. Proper tires and maintenance are critical to the safety of our guests. You will find great personal satisfaction in keeping vehicles running properly and nurturing the guest’s relationship with the dealership. This position has great variety, fun people, and a lively pace. 

Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional guest outcomes. We believe that genuine, engaged, ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance. All of this is key to our success and stability, but we wouldn’t have happy, long-term employees without taking care of them with strong income and generous benefits. 

Enjoy Benefits Including 

  • 5-day work week 
  • Accelerated Paid Time Off(PTO) Schedule 
  • Ample Medical, Dental, and Vision insuranceOptions 
  • Locally-managed 401(k)Program with Company Contribution 
  • Health Savings Account with Company Contribution 
  • Flex Spending Options 
  • Life and Disability Insurance Options 
  • Accident, Critical Illness, and Hospital Indemnity Insurance Options 
  • Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories 
  • On-going Training and Education 
  • The Professional Respect of a Caring, Innovative Leadership Team 
  • Gillie Cookies and Other Fun Treats from Time-to-Time 


Responsibilities 

  • Welcomes Guests Promptly and Genuinely  
  • Clearly Documents Vehicle Concerns as Described by the Guest 
  • Determines Needs and Recommends Vehicle Maintenance  
  • Provides Recommendations and Quotes for New Tires While Selling the Value of Holiday 
  • Prepares and Presents Service Estimates  
  • Establishes and Communicates Next Steps 
  • Monitors the Progress of Each Vehicle: Updating Customers Frequently 
  • Verifies that Final Invoice Matches Work Performed on the Repair Order 
  • Presents and Explains Completed Work and Charges to Customers 


Qualifications 

  • A Kind and Friendly Demeanor 
  • Experience in a Service Advisory Role is a Plus 
  • Organized and Able to Multitask 
  • General Automotive Knowledge and Enthusiasm are Helpful 

Apply

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