Universal Banker – Float

Description

We are currently seeking a highly motivated and customer-focused Universal Banker to join our team. The Universal Banker will be responsible for providing exceptional customer service, building and maintaining client relationships, and promoting and selling a wide range of banking products and services. 

This position will support each of our locations:  Fond du Lac, Waupun and Oshkosh, WI

Responsibilities:

– Provide exceptional customer service by greeting customers, answering inquiries, and assisting with account-related issues

– Open new accounts and assist customers with account maintenance, including updating personal information and resolving account discrepancies

– Promote and sell various banking products and services, such as loans, credit cards, and investment products, to meet customer needs

– Process various financial transactions, including deposits, withdrawals, and loan payments

– Assist customers with online and mobile banking services, including troubleshooting and providing guidance on how to use these platforms

– Collaborate with other team members to ensure a seamless customer experience 

– Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk

– Participate in ongoing training and development to stay current on industry trends and best practices

Requirements

  • Excellent customer relations demeanor; professional in appearance and communication
  • High School diploma or equivalent
  • Display a positive, team-oriented attitude
  • Experience in cash handling and customer service
  • Basic math and computer skills
  • Ability to work a variable work schedule
  • Ability to multi-task
  • Ability to stand for extended periods of time
  • Ability to view computer screen, paperwork and cash
  • Ability to travel to other branch locations, as needed

FVSBank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Apply

Share This

Enjoy the article so far? Recommend it to your friends and peers.

Facebook
Twitter
LinkedIn
Email
Print