As an important member of the Visitor Experience Team, the Visitor Engagement Supervisor (VES) serves as a primary interface with museum visitors. The VES supports CMFDL’s marketing and communication efforts while sharing information about museum offerings. This position interacts with customers and colleagues in a way that is Welcoming, Helping, Friendly, Fun, Proactive & Safe. Primary tasks involve processing admissions, memberships and program registration, supporting special events, maintaining cleanliness of the museum/exhibits and guiding playmaker staff (with the support of the Visitor Experience Manager).
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