Claims Intern (Auto and General Liability Focus)

Job Information

Job TitleClaims Intern – (Auto and General Liability Focus)
Home Department:Property, Auto, & Liability Claims
Employment Status:Non-Exempt; Temporary Part-Time
Schedule:40 hours/week with Flexible Scheduling Opportunities
Position Location:Corporate Office

Overview

Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking a summer intern to join our Property, Auto, & Liability Claims team in the geographic area of Fond du Lac. Supports the Property/Auto/Liability Claims department by developing technical knowledge of the department; handling claims, executing job shadows; completing assigned projects in accordance with departmental and company guidelines and standards.

About the Role

  • Settles low-level claims by reviewing coverages on first-party losses or determining legal liability on third-party losses to reach an agreement with the insured or claimant according to policy provisions and authority level.
  • Ensures proper documentation of assigned files by complying with company and state requirements.
  • Determines insurance coverage by verifying policies and reviewing policy forms. Conducts investigation per department guidelines which may include telephonic interviews of insureds and service providers; reviewing file documentation; requesting appropriate documentation or records; consulting with experts when appropriate.
  • Processes claims by authorizing payments on repair estimates and replacement invoices.
  • Observes field adjusting of fire, storm, and auto damage losses, as well as liability scene inspections.
  • Attends mediations, motion hearings, depositions, and/or trials.
  • Assists with data entry.
  • Prepares various reports by researching, collecting, analyzing, and summarizing research and project data.

About You

  • You are composed and enjoy working with ambiguity.
  • You are customer focused and relate well to all kinds of people.
  • You are patient and practice attentive and active listening. 
  • You set objectives and goals to reach deadlines.
  • You are personally committed to continual improvement.
  • You are a strong communicator.

What it Will Take

  • Pursuing a bachelor’s degree.
  • 3.0 or better cumulative GPA on a 4.0-point scale.
  • Full-time junior or senior collegiate status.
  • Basic computer software knowledge (word processing, e-mail, accessing and updating databases).
  • Experience with operating typical office machines (such as a copy machine, fax machine, computer).
  • Valid driver’s license and a satisfactory driving record as determined by Society Insurance.

What Society Can Offer with your Internship

  • Award-Winning Program: Our internship program was honored with the 2024 Best Internship Program Award by Employ Humanity.
  • Hands-on Experience: Engage in real work related to your degree with opportunities for job shadowing.
  • Competitive Pay: This is a paid internship with competitive compensation.
  • Paid Holidays: Benefit from paid time off during holidays.
  • Mental Health Wellness: Receive 8 paid hours annually to prioritize your mental well-being.
  • Path to Full-Time Employment: High-performing interns may be considered for full-time positions after graduation.
  • Networking Opportunities: Connect with professionals and fellow interns through company events and external networking activities.
  • Summer Series Events: Participate in exclusive intern events across Fond du Lac county, including volunteer work, networking, and social gatherings.
  • Company Intern Events: Enjoy dedicated intern-only activities like escape rooms, an end-of-summer party, and more.

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.

Society Insurance is a drug-free workplace.  Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances.  All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society’s substance abuse policy.

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