Interpreter I (H)

Fond du Lac
Part time

It’s more than a career, it’s a callingWI-St. Agnes Hospital

Worker Type:Regular

Job Highlights:

  • Our MissionThrough our exceptional health care services, we reveal the healing presence of GodOur VisionPeace, hope, and health for every person, family, and community, especially those most in needOur ValuesCompassion, respect, excellence, stewardship, and communityPart Time Position-20 Hours per weekThe position will also need to travel to Waupun, Ripon and occasionally to Beaver Dam.If you currently don’t have the CCHI, you would have 6 months to take the written exam and the remainder of the year to complete oral exams ( after an official acceptance offer with SSM Health).The exams are the CCHI theCMI – CCHICCHI offers three national certifications for medical interpreters of any language: the Core Certification Healthcare Interpreter™ (CoreCHI™), the CoreCHI-Performance™ (CoreCHI-P™), and Certified Healthcare Interpreter™ (CHI™) certifications.cchicertification.orgBenefit Information:Comprehensive suite of health, dental, vision, life, disability insurance, 401K, HSA/FSA, and generous PTO- Daily Pay for qualifying positions- Established employee recognition program- Commitment to employee wellness through our EAP,  well-being checks with leaders, flexible work schedule where feasible, and online wellness opportunities.  Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardens- A culture that supports professional development including tuition reimbursement and discounts, participation in the Federal Loan Forgiveness Program, professional development days, opportunities for career advancement and much more- Employee discounts through our Thelma Sadoff Center for the Arts Corporate Membership – up to 40% off concert tickets, classes, workshops, plus access to discounts at local and national retailers- 40% discount on eyeglasses through SSM Health Eye Care Optical Shops at select locations- Employee Relief Fund to help with life’s unexpected financial emergencies- Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program


Job Summary:Acts as a liaison between English and limited-English speaking guests, staff and patients/families by providing oral interpretation, written translation services, as well as staff education and training. Provides support and serves as a resource for other department functions.

Job Responsibilities and Requirements:


  • Interprets for patients, families and staff in a variety of clinical and non-clinical settings. Forms of interpreting may include face to face, telephonic and video remote interpreting
  • Complies with all privacy and confidentiality policies when communicating patient information.
  • Provides accurate translation of written documents, correspondence and patient education materials.
  • Assists in explaining language access requirements/obligations and the cultural needs of diverse patient populations.
  • Assists in the orientation and onboarding of new members of the regional language services team.
  • Trains employees on regulatory requirements and the use of interpreter services through formal and informal training.  
  • Coordinates, prioritizes and organizes daily activities to ensure effective support is provided to the staff and patients.
  • Actively participates in department workgroups and improvement initiatives.
  • Strictly adheres to the National Standards of Practice for Interpreters in Health Care and the Interpreter’s Code of Ethics.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.


  • High school diploma or equivalent combination of education and experience.


  • One-year experience


  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Licenses / Certifications: Certified Healthcare Interpreter (CHI) – Certification Commission for Healthcare Interpreters (CCHI), Certified Medical Interpreter – The National Board of Certification for Medical Interpreters, FUTURE – Certified Healthcare Interpreter (CHI) -within 12 months – Certification Commission for Healthcare Interpreters (CCHI), FUTURE – Certified Medical Interpreter – within 12 months – The National Board of Certification for Medical Interpreters

Work Shift: Variable Shift (United States of America)

Job Type: Employee

Department: 9275000038 INTERPRETER SERVICES

Scheduled Weekly Hours: 20

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran statusor any other characteristic protected by applicable law. Click here to learn more.


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