Fond du Lac Credit Union has an opening for a full-time Loan Support Associate. The person in this position will be eager to learn a variety of support duties related to the lending function within the credit union.
THE IDEAL APPLICANT WILL:
- Have a true desire to help our members achieve their best possible financial situation
- Maintain a high level of accuracy and superior attention to detail while multi-tasking
- Have excellent oral and written communication skills, problem solving skills, organizational skills and the ability to work independently
- Demonstrate proper phone etiquette and project energy and an eagerness to help.
- Exhibit composure, patience, and poise when dealing with difficult situations involving members and/or co-workers
- Be able to maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board of directors and outside vendors
- Maintain the security of the work area and any information regarding the credit union and its members.
JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO:
- Providing general credit union and specific loan information to members in person or by phone.
- Taking loan applications from members in person or by phone
- Process and review all approved loan files for all necessary paperwork, signatures, notices, interest rates, loan type, collateral, payments, etc.
- Process paid loans and mail proper papers to members.
- Maintain loan department files.
- Process credit card payments and other servicing
- Assist loan officers as needed.
- Follow up on pending items.
- Responsible for insurance filing and cancellations.
- Learn and follow Credit Union policies and procedures.
Lending/servicing experience is helpful but not necessary.
Please e-mail your resume to Lorri Heimbach at lorrih@fdlcu.com for consideration.
