Meter Service Technician

The City of Fond du Lac, Wisconsin, is a beautiful and thriving community of 44,678 located at the foot of Lake Winnebago. Fond du Lac is a great place to live and work and its recreational opportunities are second-to-none. In addition, Fond du Lac is only an hour away from Green Bay, Milwaukee, and Madison and all those communities have to offer.

We are seeking qualified candidates for the position of Meter Service Technician within the Department of Public Works Water Utility Division. The position is under general supervision to perform all duties necessary for the installation and maintenance of water meter repair and testing; as well as related work required for the Water facility. Position is considered essential, and employee has opportunities to make a positive impact on the local community as well as a flexible working environment and future promotional opportunities in alignment with succession and career path.

Specific duties include: Installing residential, industrial, and commercial meters; Leak detection monitoring and investigations; Various facility inspections for cross connection-clear water compliance; Meter and Water service box maintenance; reading, testing, and repairing as required; Locating/documenting water service boxes; working directly with local utility contractors; Accurate Data Entry and Customer Service relations with Utility Customers; other duties and tasks as required including, cross-training within the utilities additional departments.

The position requires the employee to be frequently available for emergency response during off-shift hours as well as participating in the on-call rotation.
• Position would be involved in a rotating call-in list, with at least a 60% response rate for after hour water related emergencies.
• Position would be compensated for being designated on-call lead, for *5 weeks out of the year. Lead would respond to reported after hour calls, to identify issue and take necessary steps to resolve a water related emergency.
*Week allocation may change due to utility needs.

Qualifications and/or knowledge and willingness to learn of the following include:
• Materials, methods, techniques and equipment used in removing, repairing, installing and testing of meters
• General understanding of home plumbing and utility excavation
• Establish and maintain effective public relationships
• Hand tool and specialized meter equipment use
• Ability to utilize smart phone, tablet, and computer for scheduling and record keeping
• Possession of a valid Wisconsin Commercial “Class A” Driver’s License without air brakes restriction and with tanker endorsement or ability to obtain within 3 – 6 months of hire (City paid & provided training).

Desirable Training and Experience:
Previous experience in performing manual work of a semi-skilled nature or knowledge of water facilities; graduation from high school or equivalent; experience in handling the public with concerns in a professional, courteous, quick thinking, and responsive manner.

BENEFITS: We offer a comprehensive benefit package including health, life, dental, and vision insurance; long-term disability; 457 and Roth retirement plans; and participation in the Wisconsin Retirement System. This continues to be one of the best-funded public employee retirement systems in the country. The financial strength of the WRS is attributable to its unique plan design, funding discipline, strong governance, and the effective investment strategies of the State of Wisconsin Investment Board. Relocation and Educational Assistance is also available.

PAID TIME OFF: We offer a generous paid time off package including compensatory time in lieu of overtime, 9 standard holidays, 5 floating holidays, sick leave (8 hours/month); and vacation schedule based on previous career and field experience.

SALARY RANGE: We offer a competitive compensation package ($23.32 – $24.65/hour) based upon knowledge, skills, and abilities with potential to receive additional step increases based on meeting and/or exceeding goals/expectations; annual COLA and step increases pending City Council approval of budgets; and future promotional opportunities in alignment with succession and career path.

HOW TO APPLY: If you are interested in this excellent opportunity, please submit a City application, or a detailed resume and/or cover letter describing your interest and experience as it relates directly to this position to Jackie Braatz.

Open until filled.

Benefits Summary

Salary Schedule


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